Help is Available in
Lycoming & Clinton County
How CIT Helps Individuals and Families
CIT is a partnership between law enforcement, EMS, behavioral health providers, hospitals, and community organizations. Everyone works together to improve crisis response and reduce trauma for individuals and families.
Benefits of CIT-informed response include:
Greater understanding of mental health needs
Fewer confrontational interactions
Increased chance of referral to services instead of arrest
Better coordination with crisis centers and hospitals
Support for families during difficult moments
CIT focuses on safety, dignity, and connecting people to care.
What Is a CIT-Trained Responder?
Crisis Intervention Team (CIT) training prepares first responders to safely and respectfully help people experiencing mental health or substance use crises.
CIT-trained responders learn how to:
Communicate calmly and clearly
Reduce tension and avoid escalation
Recognize signs of mental illness and distress
Work with families and caregivers
Connect individuals to local treatment and support services
Their goal is to help stabilize the situation safely and connect people to the right kind of help whenever possible.
Immediate Crisis Help
If someone is in immediate danger or risk of harming themselves or others, please CALL 911.
You may also contact local crisis services:
What to Expect When You Call
Calling for help can feel scary, but knowing what to expect can make it easier.
When you contact 911 or the crisis line:
· You will be asked questions to understand what is happening
· You can share if there is a history of mental health concerns
· You can ask for a CIT-trained responder
· The goal is to keep everyone safe and calm
If responders come to your location, they will focus on:
· De-escalating the situation
· Ensuring immediate safety
· Determining next steps for care or support
Whenever possible, they will work with local crisis services to connect individuals to appropriate treatment.
When Should I Ask for a CIT-Trained Responder?
You can request a CIT-trained responder when someone is experiencing:
Severe anxiety or panic attacks
Hallucinations or confusion
Thoughts of self-harm or suicide
Extreme emotional distress
Substance use or overdose-related behavioral changes
Situations where mental illness may be affecting behavior
If you are unsure, it is okay to say so when you call. Dispatchers can help determine the best response and support available.